“Since we started the task of converting our cubes to 8×8, I believe we have moved close to 5,000 people. The work has been trying, I know; yet you stuck it out, doing the work consistently well. Please take pride in your accomplishment. Complaints have been almost non-existent, and those that occurred were handled expeditiously and professionally. The working conditions of everyone in Orlando have improved thanks to your efforts. With sincere thanks.”
